Shelf. Life

A look at what's happening at Willard

The Willard App Turns One!

It has been an entire year since we launched the Willard Library App.

We are so excited to celebrate this milestone. (Insert party blowers and confetti here!) The app offers users a convenient way to search our physical and digital materials, place holds, manage accounts, view our events calendar, and keep in touch with us via chat, Facebook, Twitter, and Pinterest.

You can even load your library barcode into the app and use this to check out materials. With the app, it's not necessary to carry your library card any more. The libraries' self-checkout stations are equipped with scanners that will read the barcode right off your phone.

We've watched use of the app grow tremendously during the past year. Nearly 800 people consistently use the app each month. The most popular features accessed are the place hold option in the library's catalog, account view, and direct link to digital resources such as Overdrive, Hoopla, and TumbleBooks.

We also have seen many people use the linked account feature. This allows users to load multiple family members accounts into the app. It is especially helpful for families with multiple children's accounts. Users can easily toggle between accounts to keep track of checkouts and holds.

In addition to a growing user base, we've also received some awesome reviews and have 5-star ratings in both app stores. Here's what users are saying.

"Easy to use. I love being able to place holds on books and to quickly pick them up when ready by using the self-checkout. I can manage my family's library accounts from the app so I am on top of due dates and books we have out. You can easily renew a book if you need more time with the push of a button. The app makes everything easy and convenient." -- Angie

"What a great app! This is one of the best libraries and am happy to have an easy to use app." -- Gerald

"The app works perfectly, it even has an option to use your card barcode with your phone, which I wasn't expecting ..." -- Dylan

We are definitely feeling the love from our users and want to say thank you to everyone who has the little Willard logo on their home screen.

If you haven't downloaded the app yet, go to either the Apple App Store or Google Play and search for Willard Library. We are looking forward to another year with this awesome product!

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Saturday, 11 July 2020